Castles estate agents Boxmoor

Managing Director

Ronnie Clarke

Ronnie has worked in the industry for 20 years, starting out as a trainee negotiator with a regional firm of estate agents. In addition he is also a fully qualified mortgage broker. Ronnie has a young family, twins born in 2015, so much of his spare time is spent caring for and entertaining his young family. Ronnie has a passion for customer services which can be seen through the numerous 5 star google reviews – nothing comes before his clients best interests.

Area Director

Adam Contreras

Meet Adam Contreras, our dedicated Area Director who brings over two decades of invaluable experience in the local housing market. Adam embarked on his property journey back in 1997, starting his career with a reputable regional firm. Since then, he has consistently demonstrated his unwavering commitment to serving clients and helping them achieve their desired moves in a stress-free and enjoyable manner.

Adam’s passion for property is evident in his day-to-day interactions and his genuine desire to assist clients throughout their journey. He understands that buying or selling a property is a significant decision in one’s life, and he goes the extra mile to ensure a smooth and seamless process for our valued clients.

With his extensive knowledge of the local market, Adam possesses a keen eye for identifying opportunities and matching them with clients’ specific needs and preferences. He stays up to date with the latest market trends and continually hones his skills to provide clients with the best possible guidance and support.

Beyond his professional expertise, Adam is known for his friendly and approachable demeanour. He takes the time to actively listen to clients, understanding their unique circumstances and tailoring his services accordingly. His excellent communication skills and ability to build strong relationships have made him a trusted advisor among clients and colleagues alike.

When working with Adam, you can expect a dedicated and proactive approach. He will guide you through the intricacies of the real estate process, providing expert advice, negotiating on your behalf, and ensuring your interests are always prioritized.

Outside of work, Adam enjoys exploring the local community, keeping up with industry developments, and spending quality time with his family and friends. His genuine love for the area translates into his passion for helping clients find their ideal homes in this wonderful community.

Branch Partner - Boxmoor

Simon Stears

Simon started his career in estate agency in 2013 rising up the ranks quickly to become the Branch Manager for Boxmoor in 2016.  Outside of work, Simon is a devoted father to 2 children, a keen footballer and quite often a dare devil with his young son. It’s not uncommon for Simon to come to work on a Monday with a knee injury, scrape or bruise as he has tried to impress his young son at the skate park.  He forgets he is fast approaching 40!

Assistant Branch Manager - Boxmoor

Daniel Gough

Daniel joined the team in 2018 having previously worked as a Sales Manager for a leading computer hardware supplier. Daniel has a keen interest in property and a thirst for exceptional customer service and has quickly progressed his career within the Hemel Hempstead office and is now the assistant manager.

As a recent home buyer Daniel understands only too well the stresses of buying a home and is here to help clients navigate this stressful process.

Outside of work Daniel has taught himself plumbing, building works and decorating, in particular he has a passion for décor designing (it’s the little things!) – although having a young daughter this now doesn’t leave much time for the aforementioned!

Senior Associate - Boxmoor

Donnel Fernandes

Donnel joined Castles in 2021 and has made a great contribution to our offices, working his way through the ranks he is now a Senior Associate.

He is eager to learn with a willingness to go above and beyond to ensure our clients have the very best experience.

In 2023 Donnel transferred to our Boxmoor office and is looking forward to progressing his career further.

Associate - Boxmoor

Luke Edwards

Luke joined Castles in June 2023.  Through our in-house training programme, he has gained all the skills needed to become a skilled property valuer. His consistent performance has earned him the prestigious title of “Negotiator of the Month” on multiple occasions, showcasing his exceptional negotiation skills and unwavering dedication to developing his skills.

Luke has recently closed his highest deal yet, securing a remarkable transaction valued at £1,765,000

Luke enjoys all kinds of sports, particularly football, finding joy and excitement in both playing and watching the game. Whether it’s kicking the ball around with friends on a local pitch or cheering on his favourite team Watford. Watching from the stands or in front of the television, he enjoys the exhilarating atmosphere and camaraderie that competitive sport brings.

Operations Manager

Louise Harrison

Louise has worked for Castles since 2014 working her way up to Group Operations Manager.

Louise is familiar with all aspects of our business and is always available to assist our team and clients in any way she can.

Louise is driven to deliver exceptional customer service and is an ‘out of the box’ thinker, she will always do her best to ensure that we overcome any problems that emerge during the buying and selling process.

Company Secretary

Jo Townsend

Jo joined the team in July 2023 having previously worked in a similar role for over 20 years.

With her organisational skills and wealth of administration knowledge, she will keep everyone on their toes!

If you need something done she is the person to go to and is always happy to help where needed.

Having promised her daughters for many years she finally completed a sky dive with them in 2022!

Head of Client Services

Louise Lockett

Meet Louise Dunn, the dynamic leader at the helm of our Client Services department. With a passion for delivering exceptional service and a knack for connecting with people, Louise’s return to our team in 2022 was a testament to her invaluable skills.

Bringing over two decades of experience in sales and customer service to the table, Louise is a seasoned professional who knows the ins and outs of the industry like the back of her hand. With five years dedicated specifically to sales progression, she possesses an in-depth understanding of the intricacies involved in the buying and selling process.

Outside of the office, Louise finds joy in the company of her bustling family and extensive network of friends. Her downtime is cherished, often spent basking in the sunshine with a captivating book in hand. Louise embodies the perfect balance of professionalism and personal fulfilment, making her not only a respected leader but also a cherished member of our community.

Client Services

Sarah Christian

Sarah is an accomplished Estate Agent with a dynamic career trajectory that exemplifies dedication, growth, and adaptability. With a tenure in the industry dating back to 2020, Sarah has ascended the ranks from a junior role to a seasoned Senior Associate within Castles.

Throughout Sarah’s journey in real estate, a commitment to excellence and a passion for client satisfaction have been consistent hallmarks. By leveraging a combination of industry expertise, strategic insight, and unparalleled customer service, Sarah has forged lasting relationships and facilitated countless successful transactions.

In her current role within the Client Services department at Castles, Sarah brings her wealth of experience, attention to detail, and client-centric approach to ensure the highest level of satisfaction and support for all stakeholders. Whether guiding clients through the intricacies of property transactions or providing personalised assistance, Sarah remains steadfast in her commitment to exceeding expectations and delivering exceptional results.

In addition to her professional achievements, Sarah embarked on a new and rewarding chapter in her life as a Mother to her delightful one-year-old daughter. Embracing the joys and challenges of parenthood, she seamlessly balances the demands of her career with the joys of nurturing her growing family.

Beyond her professional endeavours, Sarah enjoys spending quality time with her friends & family, exploring the outdoors, and engaging in creative pursuits.

Trainee Associate

Harry Clements

Harry is a highly driven individual with a strong commitment to self-improvement. We are pleased to announce that he will be joining Castles as a Trainee Negotiator. In this role, Harry will start his journey in our client services department. This initial placement will provide him with a comprehensive understanding of our business operations, enabling him to gain valuable insights into the various facets of our company.

By beginning his career in client services, Harry will develop a solid foundation in customer interaction and service excellence, both of which are crucial for a successful career in real estate. His exposure to the different aspects of the business will equip him with the knowledge and skills necessary to excel as a negotiator. We are confident that Harry’s dedication and eagerness to learn will make him a valuable asset to our team and contribute to his professional growth within the company.

Trainee Associate

Calum Charman

We are delighted to announce that Calum has joined our team as a Trainee Associate, effective June 2024. Calum will begin his journey with us in the Client Services team, where he will gain comprehensive insights into how our business operates.

Calum brings with him a wealth of knowledge and experience from his previous roles, and he is eager to apply his skills to enhance our clients experience with Castles.

During his initial period, Calum will be focused on understanding our processes, building relationships with our clients, and contributing to various projects. He is enthusiastic about this new opportunity and is committed to delivering exceptional service and innovative solutions.

We look forward to the positive impact he will undoubtedly have on our organization and our clients.

Sales Liaison Manager

Sam Serby

Allow us to introduce Sam Serby, an integral member of the Castles team for nearly two decades. With her wealth of experience and expertise, Sam has found her true calling in sales progression and currently leads a team of dedicated professionals. As the Sales Liaison Manager, she ensures a seamless transaction from the initial offer to the exchange of contracts, leaving our clients with a smooth and stress-free experience.

Sam’s extensive tenure with the company has allowed her to gain in-depth knowledge of the real estate industry, specifically focusing on the intricacies of sales progression. Her exceptional organizational skills, attention to detail, and ability to effectively communicate with all parties involved are what set her apart.

When working with Sam, you can expect a proactive and hands-on approach. She understands the importance of keeping all stakeholders informed and engaged throughout the process, ensuring that every step is taken to secure a successful outcome. Her commitment to delivering exceptional customer service is reflected in her dedication to maintaining clear lines of communication and addressing any concerns promptly.

Beyond her professional achievements, Sam is a loving mother and grandmother to her two grown-up children and recently became a Nanny to a beautiful granddaughter. Outside of work, you’ll often find her taking long walks with her dog, enjoying the beauty of nature, and embracing the joys of being a devoted pet owner.

Sam’s passion for her role extends beyond the office walls. She is genuinely invested in the happiness and satisfaction of our clients, going above and beyond to navigate any obstacles that may arise during the sales process. Her ability to forge strong relationships with both clients and colleagues has earned her a reputation as a trusted advisor and a reliable source of support.

If you’re looking for a dedicated professional who will guide you through the intricacies of the sales progression journey, Sam Serby is the person to turn to. Her commitment to ensuring a smooth transaction and her wealth of experience make her an invaluable asset to the Castles team.

Sales Liaison

Iain Harrison

Iain has dedicated more than seven years to the estate agency industry, where he has held pivotal roles that include Sales Progression Manager and Branch Director. Throughout his tenure, Iain has demonstrated exceptional skills in managing the sales process, ensuring smooth transactions from initial offer to completion.

In his role within the Sales Progression Team, Iain is responsible for overseeing the entire sales pipeline, liaising with clients, solicitors, and surveyors to expedite the process and resolve any issues that arose. His keen attention to detail and proactive approach significantly reduced delays and enhanced client satisfaction.

Trainee Sales Liaison

Rhys Coker

Rhys joined us in June 2023.  He will work alongside the Sales Liaison Manager to be fully trained in sales progression ensuring a smooth transaction from offer to exchange of contracts.

Head of Property Marketing

Aaron Dines

Aaron joined the Castles team in 2016, previously working in the Chilterns for another estate agency.

Aaron’s flair for filming video tours and photography, bringing clients’ homes to life, has led to him taking on the exciting role of Head of Property Marketing in 2022.

Head of Administration

Lindsey Starling

Lindsey has worked for us since 2016.   Her exceptional admin skills and drive to deliver first class service to clients and colleagues sees her heading up our team of administrators since 2023.

Mortgage Broker

Krishan Khatri

Krishan Khatri is a very experienced Mortgage Broker having worked within the finance industry since 2013.

Krishan arranged more than £75m of mortgages for clients in 2022 and is devoted to assisting his clients find the best mortgage and insurance products in the market.

Away from work Krishan and his wife are parents to 2 boys and can often be found playing football or exploring Whipsnade Zoo.

Mortgage Broker

Jordan Allison

Jordan Allison has over 10 years’ experience in the property and finance industries and prides himself on delivering first class customer service.

He has a passion for helping his clients find the best mortgage and insurance products available on the market. Offering a full 360 service, Jordan will be there to support you all the way through your house buying journey.

Property Marketing Associate

Cami Tomuta

Cami joined the Castles team in July 2023.

With her keen eye for filming video tours and photography Cami brings clients’ homes to life. She enjoys bringing out the best in your home with her well thought out photo’s. Camelia excels as a real estate photographer, blending her keen eye for detail with advanced photo editing skills to create captivating content for social media platforms.

Camelia Tomuta is a multifaceted creative with a rich background in design and visual arts. As a skilled footwear designer and developer, Camelia has made her mark by showcasing her innovative 3D printed platform shoes at Paris Fashion Week and crafting unique designs for renowned fashion brands. Her expertise extends into interior design, where she successfully transformed the interiors of two private properties.