We’re a dedicated team who have been working together for years. With real depth of local knowledge, we’d love for you to think of us as your property experts for the Hemel Hempstead, Boxmoor and Berkhamsted area.
Ronnie has worked in the industry for 20 years, starting out as a trainee negotiator with a regional firm of estate agents. In addition he is also a fully qualified mortgage broker. Ronnie has a young family, twins born in 2015, so much of his spare time is spent caring for and entertaining his young family. Ronnie has a passion for customer services which can be seen through the numerous 5 star google reviews – nothing comes before his clients best interests.
Simon started his career in estate agency in 2013 rising up the ranks quickly to become the Branch Manager for Boxmoor in 2016. Outside of work, Simon is a devoted father to 2 children, a keen footballer and quite often a dare devil with his young son. It’s not uncommon for Simon to come to work on a Monday with a knee injury, scrape or bruise as he has tried to impress his young son at the skate park. He forgets he is fast approaching 40!
Daniel joined the team in 2018 having previously worked as a Sales Manager for a leading computer hardware supplier. Daniel has a keen interest in property and a thirst for exceptional customer service and has quickly progressed his career within the Hemel Hempstead office. As a recent home buyer Daniel understands only too well the stresses of buying a home and is here to help clients navigate this stressful process.
Krishan Khatri is a very experienced Mortgage Broker having worked within the finance industry since 2013. Krishan arranged more than £75m of mortgages for clients in 2022 and is devoted to assisting his clients find the best mortgage and insurance products in the market. Away from work Krishan and his wife are parents to 2 boys and can often be found playing football or exploring Whipsnade Zoo.
Lewis joined the team in 2018 having previously been a professional tennis coach in Kings Langley. Lewis is a competitive sports man and a sales environment was the perfect fit for his competitive nature. Lewis delivers exceptional customer service, understanding the stressful nature of the estate agency industry. Lewis is still a keen sportsman and can often be found on the tennis court or hitting leather on willow on a warm summers evening.
Callum joined our Castles Academy Program in February 2022 in our Berkhamsted office. Callum has quickly become an integral part of our business; he has a clear passion to deliver an excellent experience which can been seen in his numerous Google reviews. Callum is a hard-working individual with a passion to develop his career, he is a pleasure to work with for clients and team members.
Matthew joined our Boxmoor office in 2020, having been furloughed from his previous role in car sales. It was clear from the start that Matthew was a driven, dynamic individual and he quickly progressed to Senior Negotiator. in 2023, Matthew has now taken on the fresh challenge of Senior Associate in our new Kings Langley office.
Allow us to introduce Sam Serby, an integral member of the Castles team for nearly two decades. With her wealth of experience and expertise, Sam has found her true calling in sales progression and currently leads a team of dedicated professionals. As the Sales Liaison Manager, she ensures a seamless transaction from the initial offer to the exchange of contracts, leaving our clients with a smooth and stress-free experience.
Sam’s extensive tenure with the company has allowed her to gain in-depth knowledge of the real estate industry, specifically focusing on the intricacies of sales progression. Her exceptional organizational skills, attention to detail, and ability to effectively communicate with all parties involved are what set her apart.
When working with Sam, you can expect a proactive and hands-on approach. She understands the importance of keeping all stakeholders informed and engaged throughout the process, ensuring that every step is taken to secure a successful outcome. Her commitment to delivering exceptional customer service is reflected in her dedication to maintaining clear lines of communication and addressing any concerns promptly.
Beyond her professional achievements, Sam is a loving mother and grandmother to her two grown-up children and recently born grandson. Outside of work, you’ll often find her taking long walks with her dog, enjoying the beauty of nature, and embracing the joys of being a devoted pet owner.
Sam’s passion for her role extends beyond the office walls. She is genuinely invested in the happiness and satisfaction of our clients, going above and beyond to navigate any obstacles that may arise during the sales process. Her ability to forge strong relationships with both clients and colleagues has earned her a reputation as a trusted advisor and a reliable source of support.
If you’re looking for a dedicated professional who will guide you through the intricacies of the sales progression journey, Sam Serby is the person to turn to. Her commitment to ensuring a smooth transaction and her wealth of experience make her an invaluable asset to the Castles team.
Meet Adam Contreras, our dedicated Area Director who brings over two decades of invaluable experience in the local housing market. Adam embarked on his property journey back in 1997, starting his career with a reputable regional firm. Since then, he has consistently demonstrated his unwavering commitment to serving clients and helping them achieve their desired moves in a stress-free and enjoyable manner.
Adam’s passion for property is evident in his day-to-day interactions and his genuine desire to assist clients throughout their journey. He understands that buying or selling a property is a significant decision in one’s life, and he goes the extra mile to ensure a smooth and seamless process for our valued clients.
With his extensive knowledge of the local market, Adam possesses a keen eye for identifying opportunities and matching them with clients’ specific needs and preferences. He stays up to date with the latest market trends and continually hones his skills to provide clients with the best possible guidance and support.
Beyond his professional expertise, Adam is known for his friendly and approachable demeanour. He takes the time to actively listen to clients, understanding their unique circumstances and tailoring his services accordingly. His excellent communication skills and ability to build strong relationships have made him a trusted advisor among clients and colleagues alike.
When working with Adam, you can expect a dedicated and proactive approach. He will guide you through the intricacies of the real estate process, providing expert advice, negotiating on your behalf, and ensuring your interests are always prioritized.
Outside of work, Adam enjoys exploring the local community, keeping up with industry developments, and spending quality time with his family and friends. His genuine love for the area translates into his passion for helping clients find their ideal homes in this wonderful community.