Join our team of estate agents across our branches in Hertfordshire
Are you looking for a rewarding career in property? We’re looking for conscientious and enthusiastic individuals to join our team here at Castles.
Why Castles?
Close-knit
We’re a team who have worked together for years and really get along.
Dedicated
Thankfully we all enjoy our jobs! We’re passionate about finding great homes for our community.
Knowledgeable
Learning new things every day keeps us on our toes. We have a shared depth of knowledge and insight into the area.
Energetic
Fun, fast-paced, enthusiastic – no day is the same here at Castles.
Weekend Viewing Guide – Lettings (Hertford)
Are you looking for an exciting, customer-facing role? We let some of the area’s finest properties and are seeking a reliable and personable Weekend Viewing Guide to assist our full-time property professionals by conducting property viewings on Saturdays.
Key Responsibilities:
- Showcasing properties
- Answering queries, and providing a friendly and professional experience.
- You’ll ensure that all viewings run smoothly, offering valuable support to both clients and the branch team.
What We’re Looking For:
- A passion for customer service and providing a positive experience for clients.
- A polished, professional appearance and demeanour, with the ability to adapt to different client needs.
- Knowledge of the local area including amenities, schools, transport links and community features.
- Reliable and punctual and able to manage your time effectively.
You will receive specific training, working alongside some of the very best talent in the industry, within a growing and caring business that is focused on achieving the absolute best results for our clients. You will be required to hold a full driving license and have use of a car.
Hours: Saturday, 9am – 4pm
Interested? Apply today!
Senior Associate (Berkhamsted)
Join the award-winning, innovative team at our Berkhamsted office. We are looking for a Senior Associate to work alongside some of the industry’s best talent in a thriving, supportive company that prioritises exceptional results for our clients.
As part of our growing business, you’ll receive tailored, on-the-job training to help you reach your full potential. We are trusted to represent some of the most prestigious homes in Hertfordshire, and our discerning clients expect nothing less than outstanding service and results. If you’re passionate about excellence and eager to be part of a high-performing team, we’d love to hear from you!
Key Responsibilities:
- Work alongside the branch manager to arrange your day and undertake tasks that will help you meet your target requirements.
- Organise and methodically approach tasks such as responding to Rightmove and Zoopla inquiries, calls, and emails into the office.
- Build your own client list of buyers and find new seller opportunities, which may involve knocking on doors to retrieve owner details and build relationships.
- Undertake viewings and find upsell opportunities to introduce financial and legal services.
- Think outside the box to contribute to the office’s goals and objectives.
- Deliver exceptional customer service at all times, with your commission linked to customer reviews.
What We’re Looking For:
- Excellent organisational and time management skills.
- Strong communication skills, both verbal and written.
- A passion for delivering outstanding service and achieving results.
Interested? Apply today!
Property Manager – Residential Lettings (Boxmoor, Hemel Hempstead)
Are you an experienced Property Manager looking for a new challenge? We’re searching for a proactive and customer-focused individual to join our team and oversee & manage a portfolio of residential properties.
Key Responsibilities:
- Day-to-day management of residential properties.
- Maintaining strong landlord & tenant relationships.
- Coordinating property maintenance & repairs.
- Managing contractors & service providers.
- Overseeing rent collection & property reports.
- Ensuring compliance with regulations.
- Handling renewals, terminations & deposit disputes.
What We’re Looking For:
- Property management experience with a solid understanding of lettings procedures.
- Experience of dealing with management issues, safety certificates, notices (Section 8’s & Section 21’s).
- Strong problem-solving & organisational skills.
- A professional & customer-service-driven approach.
- Ability to work under pressure & meet deadlines.
- A keen eye for detail and great communication skills.
- ARLA qualification (desirable but not essential).
- Driving license & own vehicle required.
This is a fantastic opportunity to join a dynamic team where you can grow and make a real impact.
Interested? Apply today!
Senior Lettings Negotiator (Boxmoor, Hemel Hempstead)
Are you passionate about property management and customer service? Do you thrive in a fast-paced environment and enjoy building lasting relationships with tenants and landlords? We have an exciting opportunity for a Senior Lettings Negotiator to join our dynamic team at our Boxmoor office in Hemel Hempstead.
You will play a key role in supporting the day-to-day operations of our lettings department. Working alongside the Lettings Manager, you will assist in managing a portfolio of properties, negotiating tenancies, and ensuring the smooth running of all lettings activities. You will be responsible for delivering exceptional customer service and contributing to the growth and success of our agency.
Key Responsibilities:
- Tenant and Landlord Liaison: Building and maintaining strong relationships with both tenants and landlords, addressing their queries and concerns promptly.
- Lettings Administration: Handling all paperwork, tenancy agreements, renewals, and associated documentation.
- Compliance & Legislation: Ensuring all lettings activities comply with current legislation and industry standards.
- Sales and Business Development: Identifying opportunities to grow the lettings portfolio and generate new business.
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General Administration & Reporting: Supporting the team with administrative tasks and reporting on lettings performance.
What We’re Looking For:
- At least 12 months’ experience in lettings or property management, ideally within a lettings agency.
- Strong understanding of lettings processes, tenant legislation, and property management best practices.
- Excellent written and verbal communication skills.
- Strong time management and organisational skills.
- Customer-focused with the ability to handle challenging situations and resolve conflicts.
- Proficiency in Microsoft Office and lettings agency software platforms is desirable.
- A valid driving license and own vehicle are essential.
- A relevant qualification in property management is preferred but not essential.
If you’re ready to take the next step in your career and make a significant impact in our growing lettings team, we’d love to hear from you.
Interested? Apply today!