Join our team of estate agents across our branches in Hertfordshire

Are you looking for a rewarding career in property? We’re looking for conscientious and enthusiastic individuals to join our team here at Castles.

Why Castles?

Close-knit

Close-knit

We’re a team who have worked together for years and really get along.

Dedicated

Dedicated

Thankfully we all enjoy our jobs! We’re passionate about finding great homes for our community.

Knowledgeable

Knowledgeable

Learning new things every day keeps us on our toes. We have a shared depth of knowledge and insight into the area.

Energetic

Energetic

Fun, fast-paced, enthusiastic – no day is the same here at Castles.

Senior Lettings Negotiator (Boxmoor, Hemel Hempstead)

Are you passionate about property management and customer service? Do you thrive in a fast-paced environment and enjoy building lasting relationships with tenants and landlords? We have an exciting opportunity for a Senior Lettings Negotiator to join our dynamic team at our Boxmoor office in Hemel Hempstead.

You will play a key role in supporting the day-to-day operations of our lettings department. Working alongside the Lettings Manager, you will assist in managing a portfolio of properties, negotiating tenancies, and ensuring the smooth running of all lettings activities. You will be responsible for delivering exceptional customer service and contributing to the growth and success of our agency.

Key Responsibilities:

  • Tenant and Landlord Liaison: Building and maintaining strong relationships with both tenants and landlords, addressing their queries and concerns promptly.
  • Lettings Administration: Handling all paperwork, tenancy agreements, renewals, and associated documentation.
  • Compliance & Legislation: Ensuring all lettings activities comply with current legislation and industry standards.
  • Sales and Business Development: Identifying opportunities to grow the lettings portfolio and generate new business.

  • General Administration & Reporting: Supporting the team with administrative tasks and reporting on lettings performance.

What We’re Looking For:

  • At least 12 months’ experience in lettings or property management, ideally within a lettings agency.
  • Strong understanding of lettings processes, tenant legislation, and property management best practices.
  • Excellent written and verbal communication skills.
  • Strong time management and organisational skills.
  • Customer-focused with the ability to handle challenging situations and resolve conflicts.
  • Proficiency in Microsoft Office and lettings agency software platforms is desirable.
  • A valid driving license and own vehicle are essential.
  • A relevant qualification in property management is preferred but not essential.

If you’re ready to take the next step in your career and make a significant impact in our growing lettings team, we’d love to hear from you.

Interested? Apply today!

Assistant Lettings Manager (Eaton Bray)

Are you an experienced lettings professional with a passion for property and customer service? We’re looking for a proactive and organised Assistant Lettings Manager to support the daily operations of our thriving lettings department.

In this pivotal role, you’ll work alongside the Lettings Manager to manage a diverse property portfolio, build strong relationships with landlords and tenants, and ensure our high standards of service and compliance are always met. From coordinating viewings to supporting junior staff and contributing to business growth, this is a fantastic opportunity to take the next step in your lettings career.

Key Responsibilities:

  • Tenant and Landlord Liaison: Building and maintaining strong relationships with both tenants and landlords, providing advice and updates on tenancy matters and addressing their queries and concerns promptly.
  • Lettings Administration: Managing the application and referencing process for prospective tenants. Coordinate the preparation and signing of tenancy agreements and other legal documentation, ensuring all paperwork & tenancy records are kept up-to-date.
  • Financial Management: Monitor rental payments and arrears, liaising with tenants and landlords to resolve any issues.
  • Compliance & Legislation: Ensuring all lettings activities comply with current legislation and industry standards.
  • Sales & Business Development:  Identify new lettings opportunities and promote the agency’s services to potential clients.  Support & develop marketing initiatives to increase the agency’s market presence.

  • General Administration & Reporting: Preparation of regular reports on lettings performance, property availability and market trends.

What We’re Looking For:

  • Previous experience in lettings or property management
  • Strong understanding of lettings processes, tenant legislation and property management best practices
  • Excellent communication and organisational skills
  • A customer-first mindset and a hands-on approach
  • A full driving license and access to your own vehicle

If you’re ready to grow your career with a dynamic, professional, and supportive team, we’d love to hear from you.

Apply today!