Get in touch
Whether you’re buying or selling, you’ll make your money go further when you team up with Castles. Let’s have a conversation and take the next step together.
- 62 - 64 High Road, Bushey, Hertfordshire, WD23 1GG
Let’s look at the stats…
0
Days to sale
0
Days from offer to exchange *Average
0.3%
Offer priced achieved *Of asking price (Average)
0%
Success Rate *Deals that go through that receive an offer
Meet the team
Managing Director
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Ronnie has worked in the industry for 20 years, starting out as a trainee negotiator with a regional firm of estate agents. In addition he is also a fully qualified mortgage broker. Ronnie has a young family, twins born in 2015, so much of his spare time is spent caring for and entertaining his young family. Ronnie has a passion for customer services which can be seen through the numerous 5 star google reviews – nothing comes before his clients best interests.
Area Director
Andy Smith//php echo $component['branch'] ? ' - '.get_the_title($component['branch']).'' : ''; ?>
As Area Director at Castles property group, Andy work within the senior leadership team overseeing our newest offices, leading the strategic expansion and operational development of the business. With a deep understanding of the property market and a strong track record of leadership, Andy plays a pivotal role in driving growth initiatives and supporting the company’s long-term vision.
Andy’s focuses include identifying new opportunities, streamlining internal processes, and guiding the business to deliver consistent performance across the board. His commitment to operational excellence and innovation ensures Castles continues to evolve in a competitive and fast-moving industry.
Outside of work Andy balances his young family with his love for live sport and continues in his pursuit of completing the 92 club, visiting every football league group in the county.
Area Director
Adam Contreras//php echo $component['branch'] ? ' - '.get_the_title($component['branch']).'' : ''; ?>
Meet Adam Contreras, our dedicated Area Director who brings over two decades of invaluable experience in the local housing market. Adam embarked on his property journey back in 1997, starting his career with a reputable regional firm. Since then, he has consistently demonstrated his unwavering commitment to serving clients and helping them achieve their desired moves in a stress-free and enjoyable manner.
Adam’s passion for property is evident in his day-to-day interactions and his genuine desire to assist clients throughout their journey. He understands that buying or selling a property is a significant decision in one’s life, and he goes the extra mile to ensure a smooth and seamless process for our valued clients.
With his extensive knowledge of the local market, Adam possesses a keen eye for identifying opportunities and matching them with clients’ specific needs and preferences. He stays up to date with the latest market trends and continually hones his skills to provide clients with the best possible guidance and support.
Beyond his professional expertise, Adam is known for his friendly and approachable demeanour. He takes the time to actively listen to clients, understanding their unique circumstances and tailoring his services accordingly. His excellent communication skills and ability to build strong relationships have made him a trusted advisor among clients and colleagues alike.
When working with Adam, you can expect a dedicated and proactive approach. He will guide you through the intricacies of the real estate process, providing expert advice, negotiating on your behalf, and ensuring your interests are always prioritised.
Outside of work, Adam enjoys exploring the local community, keeping up with industry developments, and spending quality time with his family and friends. His genuine love for the area translates into his passion for helping clients find their ideal homes in this wonderful community.
Directors PA
Carole Curran//php echo $component['branch'] ? ' - '.get_the_title($component['branch']).'' : ''; ?>
Carole joined the team in October 2024, bringing over 30 years of experience in a similar role. With her exceptional organisational skills and extensive administrative knowledge, she’s sure to keep everyone on their toes!
Carole is the go-to person for getting things done and is always happy to lend a hand whenever needed.
Away from the office, Carole loves to travel and, if she’s not exploring a new city and experiencing its culture and food, can be found on a sunbed reading the latest crime thriller.
Operations Manager
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Louise has worked for Castles since 2014 working her way up to Group Operations Manager.
Louise is familiar with all aspects of our business and is always available to assist our team and clients in any way she can.
Louise is driven to deliver exceptional customer service and is an ‘out of the box’ thinker, she will always do her best to ensure that we overcome any problems that emerge during the buying and selling process.
Sales Liaison Manager
Sam Serby//php echo $component['branch'] ? ' - '.get_the_title($component['branch']).'' : ''; ?>
Allow us to introduce Sam Serby, an integral member of the Castles team for nearly two decades. With her wealth of experience and expertise, Sam has found her true calling in sales progression and currently leads a team of dedicated professionals. As the Sales Liaison Manager, she ensures a seamless transaction from the initial offer to the exchange of contracts, leaving our clients with a smooth and stress-free experience.
Sam’s extensive tenure with the company has allowed her to gain in-depth knowledge of the real estate industry, specifically focusing on the intricacies of sales progression. Her exceptional organizational skills, attention to detail, and ability to effectively communicate with all parties involved are what set her apart.
When working with Sam, you can expect a proactive and hands-on approach. She understands the importance of keeping all stakeholders informed and engaged throughout the process, ensuring that every step is taken to secure a successful outcome. Her commitment to delivering exceptional customer service is reflected in her dedication to maintaining clear lines of communication and addressing any concerns promptly.
Beyond her professional achievements, Sam is a loving mother and grandmother to her two grown-up children and recently became a Nanny to a beautiful granddaughter. Outside of work, you’ll often find her taking long walks with her dog, enjoying the beauty of nature, and embracing the joys of being a devoted pet owner.
Sam’s passion for her role extends beyond the office walls. She is genuinely invested in the happiness and satisfaction of our clients, going above and beyond to navigate any obstacles that may arise during the sales process. Her ability to forge strong relationships with both clients and colleagues has earned her a reputation as a trusted advisor and a reliable source of support.
If you’re looking for a dedicated professional who will guide you through the intricacies of the sales progression journey, Sam Serby is the person to turn to. Her commitment to ensuring a smooth transaction and her wealth of experience make her an invaluable asset to the Castles team.
Sales Liaison
Iain Harrison//php echo $component['branch'] ? ' - '.get_the_title($component['branch']).'' : ''; ?>
Iain has dedicated more than seven years to the estate agency industry, where he has held pivotal roles that include Sales Progression Manager and Branch Director. Throughout his tenure, Iain has demonstrated exceptional skills in managing the sales process, ensuring smooth transactions from initial offer to completion.
In his role within the Sales Progression Team, Iain is responsible for overseeing the entire sales pipeline, liaising with clients, solicitors, and surveyors to expedite the process and resolve any issues that arose. His keen attention to detail and proactive approach significantly reduced delays and enhanced client satisfaction.
Head of Property Marketing
Aaron Dines//php echo $component['branch'] ? ' - '.get_the_title($component['branch']).'' : ''; ?>
Aaron joined the Castles team in 2016, previously working in the Chilterns for another estate agency.
Aaron’s flair for filming video tours and photography, bringing clients’ homes to life, has led to him taking on the exciting role of Head of Property Marketing in 2022.
Property Marketing Associate
Cami Tomuta//php echo $component['branch'] ? ' - '.get_the_title($component['branch']).'' : ''; ?>
Cami joined the Castles team in July 2023.
With her keen eye for filming video tours and photography Cami brings clients’ homes to life. She enjoys bringing out the best in your home with her well thought out photo’s. Camelia excels as a real estate photographer, blending her keen eye for detail with advanced photo editing skills to create captivating content for social media platforms.
Camelia Tomuta is a multifaceted creative with a rich background in design and visual arts. As a skilled footwear designer and developer, Camelia has made her mark by showcasing her innovative 3D printed platform shoes at Paris Fashion Week and crafting unique designs for renowned fashion brands. Her expertise extends into interior design, where she successfully transformed the interiors of two private properties.
Trainee Photographer
Lisa Clarke//php echo $component['branch'] ? ' - '.get_the_title($component['branch']).'' : ''; ?>
Lisa is new to the industry and is stepping into this field professionally for the first time, having previously worked in a retail and office environment. However, photography has always been a passion of hers.
With her keen eye for detail, Lisa is a naturally creative and enthusiastic person, who will be able to bring a new element of creativity and a fresh perspective to our growing marketing team.
Head of Client Services
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Meet Louise Lockett, the dynamic leader at the helm of our Client Services department. With a passion for delivering exceptional service and a knack for connecting with people, Louise’s return to our team in 2022 was a testament to her invaluable skills.
Bringing over two decades of experience in sales and customer service to the table, Louise is a seasoned professional who knows the ins and outs of the industry like the back of her hand. With five years dedicated specifically to sales progression, she possesses an in-depth understanding of the intricacies involved in the buying and selling process.
Outside of the office, Louise finds joy in the company of her bustling family and extensive network of friends. Her downtime is cherished, often spent basking in the sunshine with a captivating book in hand. Louise embodies the perfect balance of professionalism and personal fulfilment, making her not only a respected leader but also a cherished member of our community.
Client Services
Emma Chin//php echo $component['branch'] ? ' - '.get_the_title($component['branch']).'' : ''; ?>
With a natural problem-solving attitude and a passion for delivering exceptional service, Emma is a dedicated member of our Client Services team. Her background in guest relations and complaint resolution has equipped her with excellent communication skills and a proactive approach to ensuring client satisfaction.
Highly organised and self-motivated, Emma thrives on tackling challenges head-on and maintaining a structured, efficient workflow. With a Level 2 Certificate in Business Administration and extensive experience in customer service, Emma is committed to providing the highest level of support to our clients while continuously developing her skills in the property sector.
Client Services
Abi Hazeldine//php echo $component['branch'] ? ' - '.get_the_title($component['branch']).'' : ''; ?>
Bright, driven, and ready to dive in – Abi has joined us as an Apprentice Estate Agent and is already bringing great energy to the team. Over the course of her apprenticeship, she’ll be rolling up her sleeves in both sales and lettings, while also discovering the inner workings of marketing, sales progression and client services. We can’t wait to see Abi’s skills and confidence grow as she begins her career in property.
Abi’s caring nature stems from her passion for animals – she volunteers at Whipsnade Zoo as a way of giving back to the community. At home, Abi enjoys relaxing and spending time with her French Bulldog, Nora, who is a much-loved companion.
Client Services
Indy Weatherley//php echo $component['branch'] ? ' - '.get_the_title($component['branch']).'' : ''; ?>
With a passion for people and an eagerness to learn, Indy is starting her adventure with us as an Apprentice Estate Agent. She’ll be getting stuck into the fast-paced world of sales and lettings, while also spending time with our marketing, sales progression and client services teams to gain a well-rounded view of the business. Indy’s enthusiasm is infectious, and we’re excited to be part of her journey.
In her spare time, Indy loves spending quality time with friends and family whether it’s a simple get-together or a weekend adventure. She finds joy in shared experiences and exploring new destinations. Indy is always looking forward to her next travel opportunity and is excited to explore new places, meet new people and make lasting memories along the way.